About CharGrid
Built for the backyard, made to last.
At CharGrid, we believe outdoor cooking is one of life's simple pleasures — and one worth doing properly. It's not just about the grill itself. It's about the gathering around it, the smell of smoke on a summer evening, the quiet satisfaction of a well-tended garden.
Our Story
CharGrid was created around a simple idea: good grilling gear shouldn't be an afterthought. Every piece in our collection is chosen to bring quality, durability, and craftsmanship into everyday outdoor spaces — from a compact grill that fits any patio, to garden tools that make tending your space a pleasure rather than a chore. We design around the belief that outdoor living should feel considered, not decorated in a rush.
Our Philosophy
- Simplicity with Substance — We favour clean, functional design and honest materials over unnecessary detail.
- Durable Materials, Lasting Design — Steel, cast iron, and weather-resistant finishes, chosen for how they perform over years, not just how they look on day one.
- Built to Stay — Pieces meant to outlast trends, not follow them.
Craft & Materials
From heavy-gauge steel grill bodies to hand-finished handles and rust-resistant coatings, every product in our collection is selected for its materials as much as its design. Outdoor gear, done properly, becomes part of a garden's character — not just an accessory placed inside it.
How We Work
We believe in being upfront about how we operate:
- Who We Are: CharGrid is an independent grill and garden brand, offering a curated collection of modern grilling equipment and garden essentials for the home.
- Product Selection: Every product is chosen with attention to materials, build quality, and long-term durability — not just how it looks in a photo.
- Sourcing & Logistics: To offer our collection at fair prices, products are shipped from our partner fulfilment network. This model allows us to manage costs carefully while maintaining consistent quality control.
- Quality Process: Every order is checked before dispatch to make sure it matches exactly what was ordered.
- Shipping: Delivery across the UK typically takes 5–8 business days, with tracking provided on every order.
Contact & Business Information
Our team is available to help with any questions about your order or our products.
- Trading name: CharGrid
- Business address: 79 Whittingham Rd, Newcastle upon Tyne NE5 4DN, UK
- Email: support@CharGrid.shop
- Phone: +447724321099
- Hours: Mon–Fri, 9:00 AM – 5:00 PM (GMT)